Privacy policy

Ftry Salon is a unisex family salon at Shop No. 8, Gold Star, Dhole Patil Farm Road, opposite Kharadi Water Tank, Tulaja Bhawani Nagar, Kharadi, Pune 411014. This page says, in plain words, what we do with information about you. Last updated 13 September 2026.

Website measurement is your choice

There is no form or customer account on this site. The home page loads Google Analytics on every visit. Until you choose Allow analytics, it sends Google a cookie-free signal when a page is viewed or a contact button is tapped, with the time, your browser type and the page you came from, and stores nothing in your browser; Google uses these signals to estimate visitor numbers. If you allow it, Google also receives ordinary website measurement such as pages viewed, approximate location, browser and device information, and contact-button interactions, and may use cookies or similar browser storage for it. We do not send customer names, phone numbers, booking notes, payment details or WhatsApp message content to Analytics. Select Analytics choices in the footer whenever you want to change the choice stored in this browser.

If you choose No thanks, Analytics stays in that cookie-free mode. The site stores only that preference in your browser so it does not ask again on every visit. The Analytics property is controlled by Ftry Salon and uses measurement ID G-R1R3JPL7BV. It is linked to our Google Search Console account, which tells us which Google searches this site appears in. That report counts searches, not people.

A campaign link may carry short labels such as its source and campaign name. If you choose a WhatsApp button, those labels are copied into the pre-filled message so the salon can tell which campaign led to your enquiry. They do not contain your name, phone number or appointment details. Every button opens an action in your own phone's apps, not on this site.

Our hosting provider keeps ordinary web server records of requests, including IP addresses, for a short period so the site can be kept running and protected from abuse. We do not use those records to identify individual visitors.

Our advertising

The salon advertises on Google and on Facebook and Instagram. Ads may be running or paused at any time; either way, this page carries no advertising or remarketing tag. The only measurement tag on the site is the Google Analytics one described above, and it writes cookies only if you allow it. Google and Meta count the results of our ads in their own systems — how many people saw an ad and then called us or opened a WhatsApp message — and they report those counts to us as totals, not as a list of names. If we ever add an advertising or conversion tag to this website, it will sit behind the same Allow analytics choice, and this page will say so before it goes live.

Our ads are aimed at an area and an interest, chosen in Google's and Meta's own tools. We do not upload the salon's customer list to either of them, and we do not buy anybody's contact details from anyone.

What we hold when you become a customer

When you book or visit the salon we record your name, mobile number, the services you had, what you paid, and any note a stylist takes so that the next appointment goes well — for example an allergy or a colour formula. This is kept in the salon's booking and billing software so that we can serve you, take payment, honour any membership or prepaid balance, and keep the accounting records the law requires us to keep.

Who else handles it

We do not sell or rent your details to anybody. A small number of companies handle your information because they run the tools the salon uses, and only to do that job for us:

  • The company that supplies our booking and billing software. It holds your name, mobile number, appointments, bills and any stylist's note, because that software is where the salon's records live.
  • The messaging partner that sends our WhatsApp messages. Bills, reminders and offers are sent to your WhatsApp number through a messaging service connected to our booking software. We are in the middle of moving this to a WhatsApp number the salon runs itself, so which company does the sending is changing; what it is given does not change — your WhatsApp number and the message.
  • Meta, which runs WhatsApp, Instagram and Facebook. Any WhatsApp, Instagram or Facebook conversation with us passes through Meta and is kept in your account and in ours under Meta's own privacy policy. This policy cannot change what Meta does on its own platforms.
  • Google, for the website measurement and the advertising described above, and for our Google Business Profile, where any review you write is public on Google and not something we can take down.
  • Our website host, for the server records described above.

These companies keep your information on their own systems, which may be outside India.

When you message us

If you call, or message us on WhatsApp, Instagram or Facebook, we see and keep that conversation so we can answer it. Those services are run by their own companies under their own privacy policies, and this policy cannot change what they do with your data on their platforms.

Service and marketing messages

There are two kinds of message from us, and both go to the mobile number you gave the salon when you booked.

Messages about your own booking. Your bill, an appointment reminder, a confirmation, a change of time. We send these because you asked us for the service.

Offers and salon news. Prices, festival offers, a new service, a change in our timings. We send these to people who are already customers of the salon, on the number they gave us when they booked, and we have been doing so for several years. That existing relationship is the basis we rely on. From September 2026 we are also asking customers to say yes to these messages in so many words — on a signed slip at reception, or by sending us a WhatsApp message — so that going forward the record is clear rather than assumed. We do not message people who have never been customers here, and we do not buy or rent numbers from anyone.

If you would rather not get the offers, tell us and we will stop. It does not affect your appointments, your bill or anything you have paid for in advance.

How to stop the offers

Any one of these works, and you never have to give a reason:

  • Reply STOP to the WhatsApp message — just reply to whichever of our numbers it came from. Today our WhatsApp is +91 75584 44595, the number on this site's WhatsApp button. We are moving it to +91 97306 23155; when that move is done, messages will come from there instead and STOP works the same way. You can write STOP, बंद or थांबवा, or just say in your own words that you do not want them — any of those counts.
  • Call the salon on +91 97306 23155.
  • Tell the front desk next time you are in.

We act on it the same day, and never later than 24 hours. You will still get messages about a booking you have actually made.

Children

We cut children's hair, and a child's details are held only as part of the booking made by their parent or guardian.

Your choices

Ask us what we hold about you, ask us to correct it, or ask us to delete it, and we will — except where we are required to keep a billing record. Call +91 97306 23155, message the WhatsApp line through this site's WhatsApp button, or ask at the salon. If you are not happy with how we answered, tell us on the same number and ask for the owner.

Changes to this policy

If this changes, the new version appears on this page with a new date at the top.

Back to Ftry Salon